Before you start: information for offer holders and new students

Whether you're joining us for the first time or returning to continue your studies, this page brings together everything you need to prepare for the start of your course. From accepting your offer and enrolling online to accessing funding and student support, you'll find all the key information in one place.

We'll also keep in touch by email with important updates, so keep an eye on your inbox.

Accepting your place

Accepting your place

Once you receive your conditional or unconditional offer, please let us know whether you wish to accept or decline your place by replying to your offer email or contacting us at admissions.moray@uhi.ac.uk.

Please include:

  • Your full name
  • Applicant number
  • Course code
  • The word 'accept' or 'decline'

We encourage you to respond as soon as possible.

If you have any questions about your application, please email admissions.moray@uhi.ac.uk quoting your applicant number.

Enrolling online

Enrolling online

Once you've accepted your offer, you'll receive your Student Hub login details, giving you access to your Student Hub account in UHI Records.

Online enrolment opens in July.

Your Student Hub allows you to:

  • Complete your enrolment
  • View your student record
  • Access important information about your studies
  • Manage module choices (where applicable)
  • Apply for student funding

You can also find answers to common questions in our Online Enrolment FAQs.

Funding

Funding

Funding your studies can seem daunting but please don’t worry.

The funding you may be eligible for depends on the level you are studying, whether that's further education (SCQF Levels 1–6) or higher education (SCQF Levels 7–12).

Some courses, including those in health and social care, require students to join the Protecting Vulnerable Groups (PVG) Scheme through Disclosure Scotland before placement or study can begin. Find out more about the PVG scheme.

To explore the financial support available, visit our Fees and funding guide.

Student services and support

Our Student Services Centre is your one-stop shop to help guide you through your time with us, from that initial enquiry phone call through to registration, graduation and beyond. We aim to make your life easier, take away the potential minefield of queries, worries and concerns you may have, and give you all the support and advice you many need.

Throughout your studies you will be supported by a Learning Development Worker (LDW) for those in further education (SCQF Levels 1 to 6) or a Personal Academic Tutor (PAT) for those in higher education.

Your LDW or PAT will help you settle into student life, discuss your goals, and provide ongoing support throughout your studies. They're often the first person to speak to if you have questions, concerns or simply need some guidance.

Find out more here.

Let us know about any additional support needs

Let us know about any additional support needs

Our Inclusive Learning Team works to provide you with personalised support to help you make the most of your time with us.

  • Supporting students with disabilities. If you need additional support because of a disability, contact our team to find out about the help we can offer.
  • Study support. The Study Bar is here to help with skills like planning your work, researching, writing assignments, referencing and proofreading guidance > Get in touch.
  • Student mental health and wellbeing. Looking after your health and wellbeing will help you study better, and when you’re happy and full of energy, you’ll have more fun, and make the most of your student experience with us > Get in touch.

We encourage you to get in touch before your course starts, as this will give our ILT team the opportunity to discuss your needs and make sure the right support is in place from day one.

If you've had support at school or college before and you want this to continue, you'll need to let us know.

Our Policies

Our Policies

Our policies help create a safe, fair and welcoming learning environment for everyone.

You can view all current policies on our policies section, including:

Academic Quality Policy

This policy describes the key activities we will carry out to make sure the quality of services meets the necessary standards.

Attendance/Absence Procedure

We hope that you attend 100% of scheduled classes, however we understand that circumstances can sometimes affect attendance. This procedure outlines the support available and the steps to follow if you need to be absent.

Student Conduct Policy

This policy sets out our aims to promote a positive learning environment for all students. It includes the Student Code of Conduct and describes what should happen if your behaviour falls outside of this code.

Student Confidentiality Policy

During your studies, we will collect and manage personal information to support your learning experience. We handle all information securely and in line with data protection legislation including GDPR, sharing information only when necessary and appropriate.

Complaints and Suggestions

You have a right to make a complaint if you are not happy with any aspect of your student experience. This procedure explains how you can share feedback, make a complaint or suggest improvements.

 

You may also be interested in finding out more about:

Choosing your modules (degree students only)

Choosing your modules (degree students only)

If you're studying a degree or postgraduate taught programme, you may need to choose your modules for the academic year.

You can do this through the Pick Your Modules tool in your Student Hub account in UHI Records. Module selection opens at the same time as online enrolment, allowing you to complete both tasks together and get ready for the start of your studies.

Childcare at our Nursery

Childcare at our Nursery

Balancing study and family life can be challenging, which is why we offer childcare facilities right on campus.

The UHI Moray Nursery, located at our Moray Street campus, provides education and care for children aged 6 weeks to 5 years. Places are available for students, staff and families from the local community > Find out more here. 

How we will communicate with you

How we will communicate with you

We'll keep you updated with important information before and throughout your studies, so it's important that your contact details remain up to date.

Before your course begins, most communication will be sent by email. We recommend checking your inbox regularly, including your junk or spam folder, so you don't miss any important updates about enrolment, induction or starting your course.

You can also stay connected by following UHI Moray on social media, where we share student stories, events, news and opportunities throughout the year.

We try to keep jargon to a minimum, but here's some common terms you may come across at the start of your studies.

Getting help with finding accommodation

Getting help with finding accommodation

Moving away from home or finding accommodation for the first time can feel like a big step, but support is available if you need it.

Whether you're looking for somewhere to live, have questions about renting, or need help understanding a tenancy agreement, there are organisations that can provide free, confidential advice.

  • Highlands and Islands Students' Association (HISA)
    HISA offers free and confidential advice on housing and tenancy matters. Email: hisa.advice@uhi.ac.uk
  • Citizens Advice Scotland
    Provides independent advice on housing, renting and tenancy agreements. Visit cas.org.ukfor more.
  • Shelter Scotland
    Offers guidance and practical information on housing options for students. Visit their page for more information

Useful contacts

Useful contacts

UHI Moray Reception

  • Reception can direct you to the right service and answer general enquiries.
  • Call 01343 576000

Student Support including careers and guidance

Study Support including disability and wellbeing

The Study Bar

Library

Student Funding and Finance

Student Records (Enrolment/ID cards/Qualifications Scotland [previously SQA] certification)

IT Team

  • UHI Servicedesk Self-Service Portal: uhi.unidesk.ac.uk
  • Find us in Room C007 for more urgent IT requests

UHI Moray Nursery

Highlands and Islands Students' Association