Student support

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Our dedicated Student Services team provide personalised support for all applicants and will support you throughout your student journey.

Our Student Services team will be your first port of call for help with everything from registration to graduation and beyond. Staff here can give you advice and guidance on courses, careers, accommodation and other issues.

Get in touch with Student Services:

Email: Student.Services.Moray@uhi.ac.uk

Telephone: 01343 576354 or 576265

Student Services Team group photo

Student Services Centre content

Student Services Centre

Student Services Centre

Sited over two open access floors, the Student Services Centre is a great place to study. We have PC and Apple Mac computer workstations providing a great environment for you to learn and be inspired.

This is your one-stop shop to help guide you through your time with us, from that initial enquiry phone call through to registration, graduation and beyond.

Student Services Centre opening times

Student Services is now open for drops ins, access to computers, library services and advice. We are still working under COVID-19 guidance of 2m distancing and mask wearing. All queries for current students should contact Heather Henderson and Nicole Hyslop.

Opening times
Monday - Friday 9am - 4pm
Last enquiries 15 minutes before closing

 

The Library content

The Library

The Library

The Library offers a huge range of books, journals, e-books and other media. The library has PC and Apple Mac computer workstations and individual study desks.

As a student, you can request books from other libraries within the UHI’s 12 institutions through an inter-site loan system. You can access subject and reference databases online through the University of the Highlands and Islands network.

Student finance and funding content

Student finance and funding

Student finance and funding

The good news is that depending on your personal circumstances there are a wide range of bursaries, grants and allowances available to fund your college studies. Our Student Finance Advisors can advise you on all aspects of, from tuition fees and bursaries to help with housing, childcare and travel costs. The depends upon what you will be studying with us, how you choose to study, as well as your personal circumstances.

If you’ve got any financial concerns regarding your course before you start, or you need help with the funding application forms, including our Bursaries, Education Maintenance Allowances, Childcare Funds, Hardship Funds or SAAS funding for Higher Education courses then please do not hesitate to contact us or drop into Student Services.

Learning Development Worker (LDW) and Personal Academic Tutor (PAT) content

Learning Development Worker (LDW) and Personal Academic Tutor (PAT)

As a Moray College UHI student, you will either be assigned a Learning Development Worker (LDW) or Personal Academic Tutor (PAT) depending on the SCQF level of your course.

LDWs support further education students (SCQF level 1 to 6) and PATs support higher education students (SCQF level 7 to 12).

The LDW or PAT will ensure you have all the help and support you need to be successful in your studies. They will be your first point of contact should you need any support, and if they can't help directly, they will ensure you have access to the right specialist support service within the college.

Meet our LDWs:

Student guidance content

Student guidance

Student guidance

Our Student Guidance Service is run by a supportive and friendly team who are here to ensure that your time here is as enjoyable and successful as possible. We aim to make your life easier, take away the potential minefield of queries, worries and concerns you may have, and give you all the support and advice you many need.

Whether it’s help with your course choice, progression accommodation, advice on career and employment opportunities, or perhaps you have concerns about your health or a personal relationship. No matter what the issue is, our door will always be open, and you can relax in the knowledge that you’re in a safe and confidential environment. We also offer a Counselling service where you can be referred by the guidance staff.

For all these services please contact Student Services in the first instance on Student.Services.moray@uhi.ac.uk or telephone 01343 576354 or 576265.

Careers advice content

Careers advice

Careers advice

Our Student Guidance Service is run by a supportive and friendly team who are here to ensure that your time here is as enjoyable and successful as possible.

We can help you

  • find a career that matches your skills, interests and abilities
  • choose an appropriate course for your chosen career
  • plan your future career through and beyond college.

We aim to answer any queries you may have. Our door will always be open, and you can relax in the knowledge that you’re in a safe and confidential environment. Drop in to Student Services or arrange an appointment with our guidance staff.

Alternatively you may wish to contact the local Career Service Skills Development Scotland in Elgin or Moray College UHI students studying a higher education level course can contact the UHI Careers centre.

  • UHI Careers Centre
    For all Moray College UHI students who are studying at higher education level (SCQF Level 7 to 12).
  • Employment4students
    A student jobsite with current part time jobs, holiday jobs, gap year information and other recruitment advice.
  • Jobcentre Plus
    The site offers help and advice for jobseekers and on benefits and links to related agencies.
  • SQA - Scottish Qualifications Authority
    The Scottish Qualifications Authority offers information on a wide range of qualifications. Different users, for example students, pupils and lecturers, can search different versions of the site.
  • Find a Job service
    This service has replaced Universal Jobmatch and offers you a range of vacancies, learning opportunities and voluntary work, and information on a wide variety of occupations.
  • My World of Work
    This will give you access to a range of possible career options and associated pathways to get there.

Employability and personal development planning (PDP)

We can help students to learn more about themselves and enhance and complement what they are doing in their academic studies. Each learner is supported to consider how prepared they are for employment. These skills are developed along with job search skills relating to application and interview process, helping each learner to more effectively target and prepare for the employment market.

We can help with

  • Part-time paid employment vacancies
  • SAAS (HE Funding)
  • Further and Higher Education
  • UCAS applications
  • GAP year information
  • Course progression
  • How to be become a class representative
  • Careers advice for pre-college, current and exiting college students
  • Employability and citizenship
  • CV preparation
  • Job application forms
  • Interview techniques
  • Volunteering opportunities
Study support including wellbeing and disability support content

Study support including wellbeing and disability support

Study support including wellbeing and disability support

Your personal success is very important to us and our Inclusive Learning Team is here to ensure that you make the most of your potential. We work closely with disabled students to put together the appropriate support that you need.

Our range of services include:

  • Study skills, for example referencing, essay writing, revision techniques
  • Dyslexia support
  • Reading, writing, spelling and grammar
  • Basic numeracy, communication and IT
  • Numeracy and communication support groups
  • General English for ESOL students
  • Wellbeing and mental health support
Pre-start and induction content

Pre-start and induction

Pre-start and induction

If you have applied, have an offer to study with us, or are a returning student, find all the information you need before you start your course here:

Mental health and wellbeing support content

Mental health and wellbeing support

Mental health and wellbeing support

Adjusting to life as a student; dealing with coursework, exams and being away from home for the first time can be potentially stressful and may also intensify any pre-existing conditions. Being a student can also be very beneficial for our wellbeing; keeping us connected to peers and friends, expanding our knowledge and our opportunities and provides structure and routine to our days.

We offer a variety of support for you to consider when it comes to looking after your wellbeing. Often, stressors in our lives can be resolved with some practical guidance and welfare advice. These are available to students with a range of emotional, psychological, personal, or mental health difficulties.

  • Reach out to Student Services who can offer counselling and ongoing support and linking you to a specialist organisation such as the Moray Wellbeing Hub.
  • You may ask for support through your PAT or other academic tutors, they can advise you on academic issues and signpost you to available support.
  • Get in touch with our Wellbeing Bar who offer mental health support, personal learner support plans (PLSPS) and run wellbeing and mindfulness sessions throughout the year.
  • If you are staying in one of our Halls of Residence you may need ask for support through the Residence teams. Further information and contact details are available in your halls of residence.
  • HISA, our Students Association is always happy to help. HISA offer support to all students around a range of issues and can help to talk over any of your difficulties together with signposting you to those that can help further. HISA also host a range of sporting events and activities and can let you know what is happening at your campus.
  • You can access a 24/7 out of hours mental health support line via Spectrum.Life. All calls are answered by clinically trained counsellors or psychotherapists.
  • You also have access to Togetherall, a 24/7 mental health support service which provides you with access to an online support community, self-help resources and a place to air how you are feeling anonymously. To join, simply sign up with your university (@uhi.ac.uk) email address.
  • There is also a Health and Wellbeing Facebook page which offers a wealth of support, advice and information around all matters related to wellbeing and student life.
Counselling service content

Counselling service

There are times as a student when life can be challenging. You may be faced with difficulties and need to seek out personal advice for a variety of reasons. Our College Counselling Service offers you a professional and friendly place to go in order to discuss your problems further and receive support and assistance.

You can make an appointment with one of the Student Guidance Staff and, from here, you’ll be put in touch with a counsellor for discrete and confidential advice.

For more information email: student.services.moray@uhi.ac.uk

Care experienced students content

Care experienced students

Care experienced students

Entering college can be a daunting experience for any student but in particular for care leavers who may not have the same support structures at home to help them through as other students do.

Carers and care leavers get tailored support before, during and after college. Our Student Services Team have lots of experience of working with people from varied backgrounds, and we partner with external organisations, including the Quarriers and Become charities, to offer help to carers, young people living in care and those leaving care.

If a student lets us know that they are a care leaver then we can assist in helping them through their time at college. We can help you get financial support and advice, help you settle into college life as well as a range of other things in between.

Young carers content

Young carers

Young carers

The Young Carer Grant is a yearly cash payment for young carers in Scotland. How you spend the Young Carer Grant is up to you. You could use it for things like new clothes, driving lessons or a holiday. You do not need to tell us what you spend the money on. Young carers can claim if they meet certain criteria including:

  • they live in Scotland
  • they are 16, 17 or 18 years of age when applying
  • caring for an average of 16 hours per week, for at least the last 3 months (If you care for more than one person, you can combine the hours of the people you care for to average 16 hours a week)
  • they are not paid or volunteer to care

For more information visit the mygov.scot website.